Guides
Guides for Shift Coverage Planning.
Shift Coverage Basics
Translate required coverage into hours, FTE and actual schedule constraints.
FTE vs Headcount
Understand why a staffing requirement expressed as FTE does not equal a number of individual employees.
Planning 24/7 Staffing
Build from 168 weekly coverage hours before adding relief and scheduling realities.
Relief Factors Explained
Use a relief factor to show why one continuously needed position usually needs more than one employee worth of annual capacity.
Absence Allowances in Staffing Plans
Use historical or scenario allowances without making individual predictions.
Shift Overlap and Handover
Plan deliberate overlap for handoff, briefing and transition workload.
Workload-Based Staffing
Convert tasks or demand into labour hours before choosing headcount.
Fixed-Post vs Workload Staffing
Distinguish posts that must be continuously occupied from work that can be pooled or delayed.
Break Coverage Planning
Make relief workload visible without prescribing break law.
Overtime as a Capacity Signal
Use recurring overtime as one input when reviewing staffing assumptions.
Skill-Mix Planning
Plan qualified coverage separately from total headcount.
Building Schedule Resilience
Identify where one absence or demand spike creates immediate coverage failure.
Useful Shift Coverage Metrics
Track coverage gaps, overtime, fill rates and workload variance with context.
Scheduling and Labour-Law Boundaries
Understand why a generic schedule calculator cannot tell you whether a roster is lawful.
Monthly Shift Coverage Review
Review planned versus actual coverage, gaps, overtime and capacity assumptions.