Guides

Guides for Shift Coverage Planning.

Foundations

Shift Coverage Basics

Translate required coverage into hours, FTE and actual schedule constraints.

Foundations

FTE vs Headcount

Understand why a staffing requirement expressed as FTE does not equal a number of individual employees.

Coverage

Planning 24/7 Staffing

Build from 168 weekly coverage hours before adding relief and scheduling realities.

Coverage

Relief Factors Explained

Use a relief factor to show why one continuously needed position usually needs more than one employee worth of annual capacity.

Capacity

Absence Allowances in Staffing Plans

Use historical or scenario allowances without making individual predictions.

Scheduling

Shift Overlap and Handover

Plan deliberate overlap for handoff, briefing and transition workload.

Workload

Workload-Based Staffing

Convert tasks or demand into labour hours before choosing headcount.

Coverage

Fixed-Post vs Workload Staffing

Distinguish posts that must be continuously occupied from work that can be pooled or delayed.

Scheduling

Break Coverage Planning

Make relief workload visible without prescribing break law.

Metrics

Overtime as a Capacity Signal

Use recurring overtime as one input when reviewing staffing assumptions.

Skills

Skill-Mix Planning

Plan qualified coverage separately from total headcount.

Resilience

Building Schedule Resilience

Identify where one absence or demand spike creates immediate coverage failure.

Metrics

Useful Shift Coverage Metrics

Track coverage gaps, overtime, fill rates and workload variance with context.

Compliance

Scheduling and Labour-Law Boundaries

Understand why a generic schedule calculator cannot tell you whether a roster is lawful.

Review

Monthly Shift Coverage Review

Review planned versus actual coverage, gaps, overtime and capacity assumptions.